News

05/06/2020

Contact-free Collection

Collection - Copy (1)

 

 

Online Payment:

With a link on the emailed invoice, online payment is super easy! All items purchased in this sale must be paid online or over the telephone (01424 772374). No cash or debit cards on site will be accepted to protect the safety of you and our staff.

 

If you would prefer an online bank transfer, all details required can be found on your invoice.

 

 

 

Contact-free Collection:

Our salerooms remain closed to the public. Be sure to let us know when you (or a courier) intend on collecting your items so we can ensure they are ready for a contact-free pass over and try our best to reduce the risk of queues. Please email us (auctions@burstowandhewett.co.uk) with a date and rough time, or telephone us on 01424 772374.

 

Furniture will need to be loaded into your car/van by yourselves as we can not offer aid with this during the pandemic due to the 2 metre social distancing. Please ensure you bring another person from your household to help you carry your item(s) if needed.

 

The Granary will also be open Saturday 6th June 9am - 12pm for collections from our sale that week. We kindly ask you to be patient with our staff and to respect the 2 metre distance as we expect this weekend date will be busier than weekdays.

 

 

 

Postage & Packaging:

We can post very small items that will fit in a jiffy bag. Royal Mail Special Delivery. Within UK Mainland £10-£15. International £15-£20. (Dependent upon weight and insurance value).

Unfortunately we do not have the resources inhouse to post larger items. For these, you will need to contact a shipping/courier. We can offer a list of recommendations that the majority of our customers use:

 

(1) Kenroy Jones Worldwide Postage and Shopping Service: 01424 775847

packingdepartment@btconnect.com

 

(2) Mailboxes in Tunbridge Wells

 

(3) Jentel Packing

 

(4) Shiply

 

(5) Big Van Removals: 07801 477696

 

If you have any questions, please do email or telephone us and we will do all we can to help.

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